Managing the Client Relationship

Effective client relationships are fundamental to legal practice, shaping trust, reputation and long-term business success. This one-day course gives junior lawyers the skills and confidence to build rapport, communicate clearly and manage expectations across all client interactions. Through case studies and practical exercises, you will learn how to analyse client portfolios, navigate challenging behaviours and increase the value you bring to the firm as a trusted adviser. You’ll return to work with practical tools and an action plan for strengthening client relationships and contributing more effectively to your practice.

International students: £738

UK students: £738

UK/Home: £738

International: £738

5 October 2026

• Online Classroom Live, United Kingdom