CPD Operational and Management Delivery | Level 7 (Postgraduate)

Course aim This CPD is designed for professionals seeking to strengthen their ability to manage and deliver housing services effectively. It provides strategic insight into operational planning, risk management, financial oversight, and performance optimisation. The course is ideal for those looking to step into, or progress within, leadership roles in housing management and service delivery. Course content This 12-week CPD equips housing professionals with the knowledge and tools to deliver effective operations and lead service transformation. This course aims to: Critically assess operational planning and its impact on housing service delivery. Develop and apply risk management frameworks to housing organisations. Evaluate financial planning models and their influence on business strategy. Explore leadership and management approaches in the housing sector. Integrate performance management systems into housing operations. Analyse the role of digital transformation in housing management. Demonstrate problem-solving skills through real-world case studies and projects. Develop innovative business planning approaches for sustainable housing management Completing this CPD enhances your ability to lead housing service delivery at a strategic level. It supports career progression into roles such as Operations Manager, Head of Service Delivery, or Director of Housing Services. Credits earned can also be transferred towards the MSc Housing programme, supporting flexible progression into further postgraduate study. Teaching and learning This CPD comprises a single 30-credit Level 7 module, delivered on campus over 12 weeks and supported by online resources. It equips participants with advanced knowledge of operational and management delivery, while offering a pathway to the MSc Housing programme. The programme uses lectures, workshops, guest speakers, and case-based simulations to provide a robust learning experience. Practical learning is enhanced by: Case studies based on live housing organisation challenges Simulation-based workshops Digital tools for strategic decision-making Industry engagement through professional guest speakers Indicative syllabus includes: Operational planning and housing service delivery Risk management and crisis response Financial oversight and business planning Leadership and management approaches Performance optimisation systems Digital transformation in housing management Entry requirements IELTS IELTS score of 6.5 with no component less than 5.5 or equivalent View country specific entry requirements Other international requirements Please note: All international qualifications are subject to a qualification equivalency check via ECCTIS. View country specific entry requirements Contact LJMU's International Admissions Team for guidance on visa information. Further information is also available from our international web pages. Undergraduate degree Applicants will normally be expected to have: A minimum 2:2 honours degree in a